PIEDRA BONILLA, E.; DE LA HOZ-SUÁREZ, B. .; ICAZA-CASTILLO, J.; PADRÓN-MEDINA, A. M. . Customer Satisfaction and Financial Inclusion: The Role of Service Quality in Non-Banking Correspondents. Mercados y Negocios , [S. l.], n. 59, p. 91–116, 2026. Disponível em: https://mercadosynegocios.cucea.udg.mx/index.php/MYN/article/view/8307. Acesso em: 21 aug. 2026.